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EconoISP FAQ Page

What is good about EconoISP Internet Service?

  • EconoISP now provides unlimited internet access and 5 e-mail addresses for as low as $7.40 per month. EconoISP offers many different plans to choose from. Click here for details.

What do I get with EconoISP Internet Service?

  • Unlimited dial-up internet access.
  • Thousands of local access numbers nationwide, click here to search.
  • Up to five e-mail address @econoisp.com. These email addresses can be customized to anything such as your name or any favorite word.

Do I need a disk to get the software?

  • No, EconoISP is designed to be efficient and requires minimal computer resources. Therefore, you can sign up for a service plan online, download the software in less than 2 minutes over basic phone lines, and install. You can start using your EconoISP service in no time. EconoISP will mail you a software disk if you so choose or are unable to download online.

Do I need to have a special browser to use the EconoISP Internet Service?

  • No. EconoISP is compatible with all browsers. All computers come with a browser pre-installed. EconoISP internet service can be used with any web browser on your computer, whether it's the Netscape browser, Microsoft Internet Explorer, or any other browser.

Will I get the e-mail address I want?

  • Yes. Since EconoISP is a brand new internet service, members have a unique opportunity to get their ideal e-mail address. The options to get anyuserID@econoisp.com e-mail address are wide open. So finally, you don't have to live with being dj_ahz45501@internet.com anymore. For more details click here.

How can I access my e-mail?

  • EconoISP is compatible with all email software. All computers have a pre-installed email software. EconoISP will work with the email software on your computer. The EconoISP e-mail system can be accessed through any email software such as, Microsoft Outlook, Microsoft Outlook Express and other POP3 E-Mail software. If you need any assistance on how to set up your e-mail account please refer to the support pages. If you need further help please contact us at support@econoisp.com by clicking here or at 1 866 GO ECONO.

Does EconoISP provide free customer service?

  • Yes. We provide free email support (click here) and free telephone support as needed. EconoISP prefers that customers use email support, unless live phone support is necessary. This enables EconoISP to retain the low rate price structure for all members. Remember, EconoISP internet service is as low as only $7.40 per month. Members also have access to free email support and free phone support for any billing questions. Technical support is also available through the support pages. Our Support Pages provide a great detailed step-by-step guide on how to setup your computer for EconoISP.

What are the accepted methods of payment?

  • We accept all major Credit Cards - American Express, Discover Card, MasterCard, Visa.
  • We also accept PayPal payments.
  • If you prefer, we also accept mail/fax payments. You can fax or mail us your credit card information, or you can mail us a check or money order. In case of payment by check or money order, we must receive your next month's payment before the 25th to prevent any disruption of service. If you wish to send payments by check or money order, we recommend that you sign up for at least 6 months.

Click here for EconoISP Support Pages.

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